Micos House of Chicken and Waffles was founded in 2015 as a small family restaurant with the aim of providing tasty waffles and chicken to locals.
Micos now serve over 1,000 customers in the Lagos metropolis alone and it was becoming clear that they needed a way to automate some of their sales processes.
Creating an online shopping experience for their customers was a viable way to achieve this.
OBJECTIVES
- Automate order processing, thereby saving time and reducing queues.
- Reduce staffing costs.
- Collect and manage customers’ data.
- Avail more convenience to customers by creating a searcheable web-based user-friendly version of their food menu.
Included Features
Responsive Design
This allows the website’s content to automatically scale itself and elements to match the screen size of all devices.
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Since studies from Google Search show that 96% of internet users access websites from their mobile devices, a mobile-first approach was considered at every phase of the design.
WhatsApp Live Support
We added a robust WhatsApp live chat widget to help them respond to urgent questions which customers’ may have during ordering or checkout.
Easy-to-Navigate Food Menu
Now, customers can browse through the food menu and place orders without having to pay a visit to the brick and mortar outlet.
Quick Search
Customers can now save time by directly searching for their favourite food, snacks, drinks, juices, and other confectionery. Search results as displayed in realtime.
Other Features
Multiple Payment Options