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Talkdesk is a cloud-based contact centre and artificial intelligence software provider. By 2019, the company had grown to almost 1,000 employees, and was headquartered in San Francisco, California.[3] By 2021 Talkdesk had grown to 2,000 employees. It has funded its growth substantially by multiple investment rounds, and since it is privately held does not release revenue figures. It claimed 1,800 customers by 2020, including IBM, Acxiom, Hunter Douglas, and Trivago.[4]
In April 2022, Talkdesk Announced the appointment of its First chief information officer (CIO), Jeff Haslem. Haslem is set to oversee global initiatives for IT, security, and businesses systems in the next stages of the company’s growth.[5]
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- Date Uploaded January 21, 2024
- Categories Tech
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