Emotional competence – the key to professional success Dealing with one's own and others' emotions is a key competence and is now considered a key success factor in economic competition. Expertise and a good education alone are no longer enough to be successful professionally. If you want to develop further in your profession today, you need personal qualities as well as sound implementation and experience knowledge. Leadership qualities are also required for managers. In our self-developed competence model, which places the approach of emotional competence in the context of the key competencies usually required in everyday working life, you will find these thoughts graphically represented.